Responsible Gambling

Responsible Gambling at Pokies Net

At Pokies Net, we are committed to promoting gambling as a form of entertainment only. Gambling should always be fun, informed, and controlled. It must never be used as a way to earn money, recover losses, or solve financial, personal, or emotional difficulties.

This Responsible Gambling page applies to players in Australia and is current as of 28 October 2026.

Our commitment

Pokies Net supports responsible gambling by encouraging safe play, informed decision-making, and early intervention where gambling may be becoming harmful. We aim to provide a platform that helps customers stay in control of their gambling activity.

We encourage all players to:

• treat gambling as entertainment, not income
• set a budget before you play and never exceed it
• only gamble with money you can afford to lose
• avoid chasing losses
• take regular breaks
• never gamble when upset, stressed, tired, or under the influence of alcohol or drugs
• keep gambling separate from daily living expenses and savings
• monitor the amount of time and money spent gambling

Important information for players in Australia

In Australia, online gambling is regulated, and some online gambling services are not permitted. The Australian Communications and Media Authority (ACMA) states that the Interactive Gambling Act 2001 restricts certain online gambling services and advertising in Australia. ACMA also provides guidance on legal online wagering services, complaints, and self-exclusion. ([acma.gov.au](https://www.acma.gov.au/interactivegambling?utm_source=openai))

If you are looking for support or wish to self-exclude, the national services below may help.

BetStop – National Self-Exclusion Register

BetStop – the National Self-Exclusion Register is a free service that lets eligible people self-exclude from all licensed Australian online and phone wagering providers in a single step. You can choose a minimum exclusion period of three months up to a lifetime. While self-excluded, licensed wagering providers must not open an account for you, allow you to place bets, or send you marketing material. Providers must also close existing accounts and refund any credit balance. ([betstop.gov.au](https://www.betstop.gov.au/signup/?utm_source=openai))

BetStop support: use the self-exclusion register to begin the process through the official BetStop service. A mobile phone number, email address, and identity document such as an Australian driver’s licence, passport, or Medicare card are required. ([betstop.gov.au](https://www.betstop.gov.au/signup/?utm_source=openai))

Important note: BetStop applies to licensed online and phone wagering providers and does not apply to online casino games or other gambling services that are illegally provided in Australia. ([betstop.gov.au](https://www.betstop.gov.au/about/?utm_source=openai))

Gambling Helpline and support services

If gambling is affecting you or someone close to you, support is available 24 hours a day, 7 days a week, free and confidential across Australia.

National Gambling Helpline: 1800 858 858. Gambling Help Online also provides free online chat and email counselling. ([gamblinghelponline.org.au](https://www.gamblinghelponline.org.au/?language=en&utm_source=openai))

If you have a hearing or speech impairment, support is available through the National Relay Service. ([gamblinghelponline.org.au](https://www.gamblinghelponline.org.au/support-yourself-or-others/taking-action/telephone-support?language_content_entity=en&utm_source=openai))

Signs that gambling may be becoming a problem

You may need to take action if you notice any of the following:

• you spend more time or money gambling than you intended
• you feel compelled to chase losses
• you lie to family or friends about gambling
• you borrow money or use credit to gamble
• you neglect work, study, sleep, or family responsibilities
• you feel anxious, guilty, depressed, or irritable because of gambling
• gambling affects your relationships or financial wellbeing

Practical tools to stay in control

We recommend using one or more of the following tools to help manage gambling behaviour:

• Deposit limits: set a daily, weekly, or monthly cap before playing.
• Loss limits: define the maximum amount you are prepared to lose.
• Time limits: decide how long you will play and stop when the session ends.
• Reality checks: remind yourself how long you have been playing.
• Cooling-off breaks: take a temporary pause when you feel gambling is no longer enjoyable.
• Self-exclusion: stop access to gambling for a longer period if you feel you need it.

How to gamble responsibly

To reduce risk and keep gambling recreational, we recommend the following:

• set a strict entertainment budget in advance
• do not gamble with money needed for rent, bills, food, or other essentials
• never borrow to gamble
• do not attempt to win back losses
• avoid gambling while emotional, distracted, or intoxicated
• keep a record of your deposits, losses, and time spent playing
• take a break if gambling stops being enjoyable

Protecting minors and vulnerable persons

Gambling products must never be used by minors. If children or young people use your device, please take appropriate steps to prevent access to gambling content, including password protection, device restrictions, and account security measures.

If you are responsible for someone who may be vulnerable, please monitor their access to gambling products and encourage them to seek support if needed.

When to seek help

You should seek help as soon as gambling starts causing stress, debt, conflict, secrecy, or loss of control. Early support can prevent further harm and make it easier to regain control.

You do not need to wait until the situation becomes severe. If you are worried, contact the National Gambling Helpline on 1800 858 858 or use Gambling Help Online for immediate support. ([gamblinghelponline.org.au](https://www.gamblinghelponline.org.au/?language=en&utm_source=openai))

Useful contacts in Australia

• National Gambling Helpline: 1800 858 858
• Gambling Help Online: free online chat and email counselling, available 24/7
• BetStop – National Self-Exclusion Register: official self-exclusion service for licensed online and phone wagering providers
• ACMA: official Australian regulator for online gambling rules and complaints about illegal online gambling services

Changes to your account and marketing preferences

If you feel your gambling needs a break, you may wish to pause your activity, reduce your limits, or exclude yourself from access. You may also want to stop receiving promotional communications related to gambling. If you are self-excluded through a relevant official self-exclusion process, providers must not send you direct marketing. ([betstop.gov.au](https://www.betstop.gov.au/about/?utm_source=openai))

Need immediate support?

If gambling is causing you distress, stop playing now and contact support immediately. Speak to a trusted family member or friend, remove access to gambling funds, and use the available help services listed above.

Pokies Net encourages all customers to gamble responsibly and to seek help early if gambling is no longer enjoyable or is affecting wellbeing, finances, or relationships.

Last updated: 28 October 2026